Promoting Quality of Life through Effective Communication, May 27 at 5 p.m.

October 31, 2019

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  • Effective Communication
    May 27, 2020
    5:00 pm - 8:15 pm

NOTE: This program has changed to a Webinar via Zoom.

Speaker: Diane Martin, Ph.D.
Director, Geriatrics and Gerontology Education and Research Program
Senior Lecturer, UM Graduate School
University of Maryland, Baltimore

Effective communication is an important component of person-centered care and necessary to promote quality of later life. During this scenario-based educational conference, attendees will learn to recognize factors that negatively impact medical and non-medical communication and discover communication strategies that effectively enhance interactions with older adults. Therapeutic communication will also be discussed, including how it can be successfully used to interact with older adults and when working with persons with dementia to reduce resistance to care.

Time: Registration begins at 4:30 p.m.; Speaker begins at 5 p.m. and concludes at 8:15 p.m.

Location: Virtual Webinar via Zoom

Important Information: The login information and handouts will be emailed to registrants prior to the class. The proctor of the class and print a screen shot of the attendees on the webinar periodically.  We will run questions through the ”chat” on Zoom, and will email certificates directly to registrants after the filled out evaluation is returned.

3.0 Category I CEUs Approved by the Maryland Board of Social Work
3.0 Contact Hours by the Maryland Board of Nurses, pending
3.0 CMEs for Approved physicians
3.0 Credits Approved for Certified Case Managers (CCMC)
3.0 NAB Credits Approved for Nursing Home Administrators (NAB Credits)
3.0 CEs NCCAP Approved for Activity Directors